Certificates and awards

From wheelchair-accessible shops and restaurants to senior-friendly businesses and baby changing facilities and play areas for the littlest visitors to the city centre – here, you can find all of the companies that care about that too!

Need to answer nature’s call? The list of companies participating in the “Nette Toilette” initiative can help, as they allow the general public to use their bathrooms. Is German not your first language? Here, you can find shops and restaurants that speak your language.

The Tourist Information Karlsruhe also offers those visiting the city, passing through, and residents of the city with an excellent level of service, which Karlsruhe Tourismus GmbH has already received several awards for.

See it for yourself – in Karlsruhe, the well-being of customers and visitors is top priority!

Excellent service

Corona Virus

Current information - Corona guide

There are currently no mandatory corona protection measures for shops, the gastronomic area or cultural and leisure facilities in Baden-Württemberg.

The current regulations on the obligation to wear masks in public transport, in the medical field, etc., as well as the hygiene recommendations of the state government can be found in the current Corona state ordinance.

Please also obtain information directly from the shops, operators, organizers, or institutions about any deviating information (e.g., possible regulations according to domiciliary rights).

You would like to be tested? You can find an overview of all current test sites in the city and district here.

Our tourist information office located on Kaiserstraße 72-74 is open. There is no need for an appointment. The opening hours and more information you can find here.

The city of Karlsruhe provides up-to-date information on the corona crisis at www.corona.karlsruhe.de or by phone +49 721/133-3333.

Stay healthy, and stay tuned!

Your team of Karlsruhe Tourismus GmbH and Karlsruhe Marketing und Event GmbH