Certificates and awards

From wheelchair-accessible shops and restaurants to senior-friendly businesses and baby changing facilities and play areas for the littlest visitors to the city centre – here, you can find all of the companies that care about that too!

Need to answer nature’s call? The list of companies participating in the “Nette Toilette” initiative can help, as they allow the general public to use their bathrooms. Is German not your first language? Here, you can find shops and restaurants that speak your language.

The Tourist Information Karlsruhe also offers those visiting the city, passing through, and residents of the city with an excellent level of service, which Karlsruhe Tourismus GmbH has already received several awards for.

See it for yourself – in Karlsruhe, the well-being of customers and visitors is top priority!

Excellent service

Corona Virus

Current information - Corona guide

Karlsruhe continues to open! Shops, restaurants, culture & more - this applies currently!

Due to the current official measures implemented by Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, public life is currently still facing severe restrictions. Please find out more directly from the shops, organizers or institutions. The information on this website may vary and further information in the link above are only available in German.

You would like to be tested? You can find an overview of all current test sites in the city and district here.

Our tourist information office located on Kaiserstraße 72-74 is open. There is no need for an appointment. The opening hours and more information you can find here.

The city of Karlsruhe provides up-to-date information on the corona crisis at www.corona.karlsruhe.de or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at www.karlsruhe-tourismus.de/smartathome (only available in German).

Stay healthy, and stay tuned!