Certificates and awards

From wheelchair-accessible shops and restaurants to senior-friendly businesses and baby changing facilities and play areas for the littlest visitors to the city centre – here, you can find all of the companies that care about that too!

Need to answer nature’s call? The list of companies participating in the “Nette Toilette” initiative can help, as they allow the general public to use their bathrooms. Is German not your first language? Here, you can find shops and restaurants that speak your language.

The Tourist Information Karlsruhe also offers those visiting the city, passing through, and residents of the city with an excellent level of service, which Karlsruhe Tourismus GmbH has already received several awards for.

See it for yourself – in Karlsruhe, the well-being of customers and visitors is top priority!

Excellent service

Corona Virus

Important Information

Due to the official measures implemented by the State of Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, public life is currently facing severe restrictions. Shops, Restaurants, cultural institutions, hotels and events are closed or have been cancelled. Partial openings are possible depending on the local incidence value. Please refer directly to their individual websites for up-to-date information as the information on this website may vary.

Our tourist information office located on Kaiserstraße 72-74 also remains closed until further notice. You have the possibility for Click&Collect. You can also reach us via phone +49 721 602997580 or by mail touristinfo@karlsruhe-tourismus.de.

The city of Karlsruhe provides up-to-date information on the corona crisis at www.corona.karlsruhe.de or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at www.karlsruhe-tourismus.de/smartathome (only available in German).

Stay healthy, and stay tuned!