Senior-friendly service

The “Seniorenfreundliche Zertifikat” is a certificate that shows older people are especially welcome in Karlsruhe, a city for shopping and exploration!

Seniorenfreundlicher Service
Seniorenfreundlicher Service - © City Initiative Karlsruhe

The "Senior-friendly service" is a certificate awarded by the Stadtseniorenrat Karlsruhe e.V. to all companies that are exemplary in fulfilling their obligations to seniors.

Be it for seating in the shop or pricing information in a large, legible font – the "Senior-friendly service" label has become highly valued among seniors within a very brief time.

At approximately 100 certified establishments in the city, seniors know that they will be well taken care of and can shop in confidence.


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Corona Virus

Important Information

Due to the official measures implemented by the State of Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, public life is currently facing severe restrictions. Shops, restaurants, cultural institutions, hotels and events are closed or have been cancelled. Please refer directly to their individual websites for up-to-date information.

Our tourist information office located on Kaiserstraße 72-74 will also remain closed until furter notice. But you can still reach us via phone +49 721 602997580 or by mail

The city of Karlsruhe provides up-to-date information on the corona crisis at or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at (only available in German).

Stay healthy, and stay tuned!

Best wishes from all the staff at KTG Karlsruhe Tourismus GmbH and KME Karlsruhe Marketing and Event GmbH