Tourist-Information Karlsruhe

Due to the current Corona situation, the tourist information remains closed until further notice. We ask for your understanding.

Our office, which you’ll find directly opposite Karlsruhe main station, is the first port of call for visitors arriving by train or bus. We would be delighted to greet you in person and answer any questions you might have. That’s what we’re here for!

Here is an overview of our services:

  • Travel advice– face-to-face or over the telephone
  • Free hotel reservation services
  • Help planning, organising and running local trips and sight-seeing tours
  • Reservation of weekend packages
  • Souvenirs and vouchers
  • Boat trip tickets for the MS Karlsruhe
  • Guide books, tourist literature and maps
  • Regional bike rides and hikingmaps
  • Karlsruhe WelcomeCards
  • Karlsruhe WelcomePackages
  • Ticket pre-sales and mail order

...and much more.

Discount with the Karlsruhe Card:

10% discount on Karlsruhe pictorial guidebook
10% discount on own KTG Karlsruhe Tourism souvenirs

Monday 09:30 - 18:30
Tuesday 09:30 - 18:30
Wednesday 09:30 - 18:30
Thursday 09:00 - 18:00
Friday 09:30 - 18:30
Saturday 10:00 - 15:00
Sunday closed


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Corona Virus

Important Information

Due to the official measures implemented by the State of Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, Karlsruhe’s public life is currently facing severe restrictions. Cultural institutions, hotels and events are especially affected by this. Please refer directly to their individual websites for up-to-date information.

As of May 4th, 2020, the Karlsruhe companies have reopened! The current situation is still existence-threatening for many companies because there is a lack of income from the past few weeks. So take advantage of the opportunities offered and shop locally, whether on site, by telephone or online. All information can be found here. You will also find a list of restaurants that offer a pick-up or delivery service here. The opening times may differ from the information on this website.

Our tourist information office located on Kaiserstraße 72-74 is opened again as well with high security measures Monday - Friday 10am - 4pm and Saturday from 10:30am - 2:30pm.

The city of Karlsruhe provides up-to-date information on the corona crisis at or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at (only available in German).

Stay healthy, and stay tuned!

Best wishes from all the staff at KTG Karlsruhe Tourismus GmbH and KME Karlsruhe Marketing and Event GmbH