Service

Service

The special services on offer in Karlsruhe city centre can make your shopping trip even more pleasant. There are 35 services on offer in total, practically around the clock: from reservation services and reserving goods to childcare and “Nette Toilette” publicly accessible bathrooms, right up to umbrella hire. The well-being of the customers is always the top priority.

You have to experience Karlsruhe for yourself. A vibrant cultural scene, a wide range of recreational activities, pools and lakes, the zoo in the city centre, and much more! Karlsruhe’s city centre likes to party, all year round! Get excited by great art, captivating street artists, music and light installations, markets and festivals of all kinds and get involved yourself!

It will make your shopping trip that much more enjoyable!

Corona Virus

Important Information

Due to the official measures implemented by the State of Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, Karlsruhe’s public life is currently facing severe restrictions. Cultural institutions, hotels and events are especially affected by this. Please refer directly to their individual websites for up-to-date information.

As of May 4th, 2020, the Karlsruhe companies have reopened! The current situation is still existence-threatening for many companies because there is a lack of income from the past few weeks. So take advantage of the opportunities offered and shop locally, whether on site, by telephone or online. All information can be found here. You will also find a list of restaurants that offer a pick-up or delivery service here. The opening times may differ from the information on this website.

Our tourist information office located on Kaiserstraße 72-74 is opened again as well with high security measures Monday - Friday 10am - 4pm and Saturday from 10:30am - 2:30pm.

The city of Karlsruhe provides up-to-date information on the corona crisis at www.corona.karlsruhe.de or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at www.karlsruhe-tourismus.de/smartathome (only available in German).

Stay healthy, and stay tuned!

Best wishes from all the staff at KTG Karlsruhe Tourismus GmbH and KME Karlsruhe Marketing and Event GmbH