Under the motto “The customer comes first”, you can find a range of special services available to make your stay in Karlsruhe even more pleasant.

The close cooperation between the individual businesses means that you can make use of truly special services, such as the "Lieblingsdasch" canvas bags and umbrella hire. That means that no rain storm can stand in the way of your big shopping trip!

You can also find information on where defibrillators are located in the city centre in the case of a medical emergency, which can increase safety. Here, you will also find information about luggage storage in the city centre and the city’s free Wi-Fi service: the KA-WLAN. Would you like to save money on parking or travel? Use the official KARLSRUHER coins to make use of one of the many unparalleled services that are on offer in Karlsruhe.


Request online, purchase in-shop? The app nemms is also coming to Karlsruhe, thereby offering an excellent alternative to classic online shopping!

Service for you!

Corona Virus

Current information - Corona guide

Karlsruhe continues to open! Shops, restaurants, culture & more - this applies currently!

Due to the current official measures implemented by Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, public life is currently still facing severe restrictions. Please find out more directly from the shops, organizers or institutions. The information on this website may vary and further information in the link above are only available in German.

You would like to be tested? You can find an overview of all current test sites in the city and district here.

Our tourist information office located on Kaiserstraße 72-74 is open. There is no need for an appointment. The opening hours and more information you can find here.

The city of Karlsruhe provides up-to-date information on the corona crisis at or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at (only available in German).

Stay healthy, and stay tuned!