Accessible shopping


Narrow entrances, heavy shopping trolleys and no lift to the fourth floor? 

For seniors and individuals with limited mobility, an everyday shopping trip can often be a huge feat. However, in the Fan City, many companies are already paying attention to the needs of these customers and are showing the right way to do it!

The advisory council for people with disabilities has researched the accessibility of retail establishments in Karlsruhe city centre. Below, you can find a map of the businesses in Karlsruhe city centre that are wheelchair-accessible.

Additionally, the “Karlsruhe barrierefrei ...”-App shows the locations of disabled-accessible toilets, parking spaces, etc., on a map.

You can find more information in the two recommended brochures “Tips for Tourists and Locals with Disabilities” and “Information and Services for People with Disabilities”.

Interesting information

Accessible shops and restaurants

Corona Virus

Important Information

Due to the official measures implemented by the State of Baden-Württemberg and the city of Karlsruhe to limit the spreading of COVID-19, Karlsruhe’s public life is currently facing severe restrictions. Cultural institutions, hotels and events are especially affected by this. Please refer directly to their individual websites for up-to-date information.

The City’s shopping facilities are also very limited at the moment. Only essential businesses such as grocery stores, pharmacies or banks remain open to the public. Opening times may vary from those advertised on this site.

Our tourist information office located on Kaiserstraße 72-74 is closed for the public as well until further notice. You can still reach us either by phone +49 721/602 997 580 or by email

The city of Karlsruhe provides up-to-date information on the corona crisis at or by phone +49 721/133-3333.

On a lighter note: if you feel like clearing your mind, go ahead and continue exploring the beautiful aspects of Karlsruhe through our digital offers at (only available in German).

Stay healthy, and stay tuned!

Best wishes from all the staff at KTG Karlsruhe Tourismus GmbH and KME Karlsruhe Marketing and Event GmbH